Your purchase will be dispatched within two working days of Online-Leds receiving full purchase price & Shipping costs of the products purchased.

Your Purchase will be delivered by Royal Mail or Courier Services at our discression.


Returns & Replacements Procedure

You may return any item purchased for a full refund of the purchase price within 14 days of delivery to you. This may only be done by first contacting the main store by phone or email & requesting a returns authorisation reference. Goods will not be accepted for return without a returns authorisation reference.

If you change your mind then goods may be returned within the 14 days cooling off period. You may be required to cover the cost of the return postage.

Please ensure that you retain proof of sending any item for return.

Original postage and incurred postage charges are non-refundable unless the product received was damaged prier to client receiving. There may also be a charge for returning items. Please contact customer services for full details.

Please note that all returns are subject to our Terms and Conditions, but these do not affect your statutory rights.

Please note that any requests for replacement items or credits, (due to breakages or items omitted from your order), must be made within 2 weeks from the date of sale